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Digital Downloads

Email Setup: Creating an App Password for Microsoft 365 for your SMTP settings
1 File
Microsoft 365 now requires the use of an application password when you create your SMTP email settings in Micro Key. This guide shows you how to get this application password so you can input it into the SMTP dialog box in Micro Key.
Victoria Ferro Victoria Ferro
FREE
8400 - Outlook Engine for Email Not Supported
1 File
This Quick Reference Guide explains the sunsetting of Outlook as the engine for sending emails from Micro Key applications starting in version 8400. It also details the steps for setting up your email using SMTP in the new 8400 version.
Victoria Ferro Victoria Ferro
FREE

Courses

MKU Live! Using the Contact List in Version 8400 (Part 1)
Spring 2023
Meredith Stone Meredith Stone
FREE
MKU Live! Setting Up the SMOOTH Operator (Part 2) Spring 2023
MKU Live on Contact List is a Prerequisite for this Course
Meredith Stone Meredith Stone
FREE
8400 New Features Overview - MKU LIVE! Recording
Spring 2023
Meredith Stone Meredith Stone
FREE
ACCOUNTING: 8400 New Features (8258 and higher)
Upgrading from 8258 or higher.
Meredith Stone Meredith Stone
FREE
ACCOUNTING: 8400 New Features (8257 and lower)
Upgrading from 8257 or below.
Meredith Stone Meredith Stone
FREE
AutoBiller Accounts Receivable - Part of the Millennium Series Software
Learn to invoice, collect and manage your business like a pro with this course!
Victoria Ferro & AnnMarie Ehrler Victoria Ferro & AnnMarie Ehrler
FREE
AutoBiller Service Tracking and Scheduling - Part of the Millennium Series
Provide superior service to your customers while running a profitable service and installation department
Victoria Ferro Victoria Ferro
FREE
Micro Key's Millennium Monitoring 101
Everything you need to know to successfully process signals with Millennium Monitoring
David Peralta David Peralta
FREE
Tech Pro For Administrators
Configuration and Set-up for Tech Pro Application
Victoria Ferro Victoria Ferro
FREE
Tech Pro
Remote Field Technician Application Training
Victoria Ferro Victoria Ferro
FREE
Customer Connect
Micro Key Solutions
Meredith Stone Meredith Stone
FREE
Prospect & Proposal Writing - Part of the Millennium Series
Everything you need to know to manage and lead a successful sales organization with Millennium Prospect and Proposal Writer
Victoria Ferro Victoria Ferro
FREE
MKSales Training
Everything you need to know about MKSales to become more productive remotely and increase sales numbers.
Victoria Ferro Victoria Ferro
FREE
Inventory Tracking
Basics of Configuring, Ordering, Relieving Inventory & Running Inventory Related Reports
Victoria Ferro Victoria Ferro
FREE
Job Costing
Master Job Costing 101
Victoria Ferro Victoria Ferro
FREE
Millennium Accounts Payable
Basic Usage & Functionality of Accounts Payable in the Millennium Series
Victoria Ferro Victoria Ferro
FREE
Service Tracking Advanced Topics
Mastering Advanced Features Throughout
Victoria Ferro Victoria Ferro
FREE
Improve Your Billing Process - MKU LIVE! Recording Fall 2022
Includes Set It and Forget It Billing Process!
Meredith Stone Meredith Stone
FREE
Operator Training - Micro Key's Millennium Monitoring
Central Station Software
Meredith Stone Meredith Stone
FREE
Using Micro Key Solutions to Build Your Business - MKU Live!
Sales from A-Z Winter 2023
Meredith Stone Meredith Stone
FREE
Service Installation Workflow Best Practices - MKU LIVE!
Spring 2023
Meredith Stone Meredith Stone
FREE
8400 On Test New Features
Demonstrations of the On Test new features in version 8400
Meredith Stone Meredith Stone
FREE
8400 Subscriber Information New Features
Demonstrations of the new pieces of information available to populate on the Monitoring tab.
Meredith Stone Meredith Stone
FREE
PayPoint for Administrators
For those responsible for configuring the options and look of the PayPoint portal for your organization.
Meredith Stone Meredith Stone
FREE
8400 Action Plans New Features
Part of the 8400 New Features Series
Meredith Stone Meredith Stone
FREE
8400 Contacts (People to Call)
8400 new features related to the Contacts (People to Call) tab.
Meredith Stone Meredith Stone
FREE
8400 Contact Lists New Features
8400 new features related to Contact Lists.
Meredith Stone Meredith Stone
FREE
8400 Reports New Features
Learn how to create and modify scheduled reports at the Subscriber and Dealer level.
Meredith Stone Meredith Stone
FREE
8400 SMOOTH Operator New Features
Learn how to set up the SMOOTH Operator to automate actions.
Meredith Stone Meredith Stone
FREE
8400 Email Setup New Features
As soon as you upgrade, it's important to set up Email Accounts for each employee as well as a default company email account.
Meredith Stone Meredith Stone
FREE
World Connect Overview
See all the benefits of the World Connect API and the World Connect Plug-ins available now and in the future.
Meredith Stone Meredith Stone
FREE
World Connect: Address Verification Plug-in
Learn all about the Address Verification Plug-in that you can add on with your World Connect API.
Meredith Stone Meredith Stone
FREE
MKU Live! Best Practices in Automating Signal Processing Notifications (Email, SMS, IVR)
Learn best practices for email, SMS and IVR notification automation using Micro Key’s amazing new SMOOTH Operator.
Meredith Stone Meredith Stone
FREE
MKU Live! PayPoint Setup and Troubleshooting (PLAYBACK)
For those who are getting or just got PayPoint. This course covers information about your initial PayPoint URL, customizing PayPoint, tips to avoid commonly made mistakes, and more!
Meredith Stone Meredith Stone
FREE
Monitoring Tools, Tips & Time-Savers
Learn how to run and read Invalid Alarm Reports, and most importantly, how to address these invalid alarms. You will also learn how to handle brand new signal identifiers, and many other time-saving tips.
Meredith Stone Meredith Stone
FREE

Bundles

Central Station 8400 New Features
BUNDLE
Courses: 8
FREE
PALM: Implementation MKU Course Bundle
Accounting Full Management
Courses: 10 Coaching: 1
FREE
REDWOOD: Implementation MKU Course Bundle
Accounting, Service Tracking, and Prospect and Proposal Tracking
Courses: 5 Coaching: 1
FREE
PINE: Implementation MKU Course Bundle
Full-Service Monitoring
Courses: 2 Coaching: 1
FREE
SPRUCE: Implementation MKU Course Bundle
Monitoring, Data Entry, Accounting and Service Tracking
Courses: 5 Coaching: 1
FREE
CEDAR: Implementation MKU Course Bundle
Proprietary Monitoring
Courses: 2 Coaching: 1
FREE
WILLOW: Implementation MKU Course Bundle
Subscriber Entry, Service Tracking and Tech Pro
Courses: 4 Coaching: 1
FREE
MAPLE: Implementation MKU Course Bundle
Accounting and Service Tracking
Courses: 3 Coaching: 1
FREE
CYPRESS: Implementation MKU Course Bundle
Full-Service Monitoring, Data Entry, Accounting and Service Tracking
Courses: 5 Coaching: 1
FREE
MAGNOLIA: Implementation MKU Course Bundle
Full-Service Monitoring and Full Accounting Management
Courses: 12 Coaching: 1
FREE
OAK: Implementation MKU Course Bundle
Proprietary Monitoring and Full Accounting Management
Courses: 12 Coaching: 1
FREE
Sycamore
Inventory Tracking, Job Costing, & Accounts Payable
Courses: 5
FREE
MKU Live! Winter Spring 2023 Bundle
All 5 semester courses added to your My Courses tab
Courses: 5
FREE