Tech Pro For Administrators

The app every alarm technician needs!

Increase your service department’s overall efficiency. Tech Pro improves technician service speed and accuracy by letting them manage service tickets from the road!

Manage all aspects of service tickets in the field
Process credit cards on the fly
Capture customer signatures on site
Eliminate paperwork & calls to the office

Example Curriculum

Welcome to Tech Pro for Administrators

Available in days

days after you enroll

MKU’s Blue-Print For Success-Recommendations on How to Implement Tech Pro in Your Company (17:37)
Tech Pro Demonstration (12:03)
Getting Help (1:55)
Downloading App from App Store (0:27)
Downloading App from Google Play (0:51)
Logging in the App First Time (0:46)

Maintenance Items

Available in days

days after you enroll

Sale / Purchase Items Show On Work Order (2:22)
Resolution Codes (2:49)
Technician Set-Up in Employee (7:53)
Download PDF of Technician Setup Instructions
Link to Help: Overview of Tech Pro and Tech Pro Setup

Information that Appears to the Technicians In the App

Available in days

days after you enroll

Service Ticket Details (2:44)
Millennium Data Entry that Appears in Tech Pro (2:57)

Closing Service Tickets Admin

Available in days

days after you enroll

Complete from Service Schedule (2:20)
Complete from Work Order Completion (9:11)
Recommendation on How to Handle Technician Re-Return Tickets (3:07)

Tech Pro Service Centric Reports

Available in days

days after you enroll

Work Order Profit Report (6:29)
Technician Performance Report (1:53)

Choose a Pricing Option

FREE

MKU - Micro Key University

Tech Pro for Admin Training

Learn benefits, features recommended work-flow & configuration to set your organization up for success with Micro Key's Tech Pro and paperless service tickets.