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AutoBiller Service Tracking and Scheduling - Part of the Millennium Series
AutoBiller Plus Service Tracking & Scheduling Module
Top 6 Pain Points for Service Departments (7:00)
Experience the Power of AutoBiller Plus (Brief Demonstration) (11:56)
Service Tracking Overview
Service Tracking System
Service Operations
Service Operations Guides
Maintenance & Set-Up
Service Maintenance Introduction (0:46)
Maintenance Service Contracts (3:05)
Service Contracts PDF
Maintenance Technician Groups (3:49)
Technician Group
Service Group Maintenance
Maintenance Service Types (6:12)
Service Types Maintenance
Maintenance Technician Skills (2:36)
Technician Skills
Work Order Resolution Code (4:17)
Service Calls by Resolution
User Options Service (10:58)
Subscriber Service Data Entry
Basic Subscriber Navigation (7:09)
Service Tracking Section in Edit View
Service Tab on Main Subscriber (0:28)
Service Info Entry (4:15)
Service Info Section
Recurring (Auto) Service Entry (3:21)
Configuring Auto Service
Transfer Service History (1:37)
Transfer Service
Service Ticket Entry
Service Request & Work Order Terminology Discussion (2:34)
Quick Work Order Entry (3:42)
Work Order Entry from Subscriber (9:23)
Work Order Entry
Prospect Work Order Entry (1:58)
Prospect Work Orders
Technician Groups
Required Skills Tab
Recurring Service
Recurring Service Entry (3:21)
Recurring Service
Recurring Revenue Preview Report (1:56)
Running Auto Service (1:46)
Service Scheduling
Service Scheduling
Service Schedule Navigation (5:10)
Pending Work Order Grid On Schedule (7:53)
Click and Drag Service Scheduling (1:47)
Double Click on Calendar to Schedule Appointments (0:52)
Scheduling from a Service Ticket (1:14)
Edit a Work Order From the Calendar (0:44)
Using Color coding Status on the Schedule (0:55)
Using the Service Schedule Button
Tech Pro
Mobile Applications
Tech Pro Tutorials Coming Soon!
Closing & Billing Service Tickets
Completing a Work Order from their Service Request Screen (4:36)
Completing a Work Order PDF
Recording Work Order Changes - Labor and Inventory
Service Reports
Printing Service Tickets (Work Orders) (3:57)
Excessive Services Report (1:43)
Eligible for Service Contract (1:13)
No Service Since (1:44)
Service Request by Resolution Code (3:50)
Services Performed (1:35)
Subscriber Service Labels (0:38)
Technician Activity Report New Grid (5:07)
Technician Schedule Summary Print (1:12)
Time Sheet Information (1:52)
Open Service Request (0:59)
Work Orders Not Invoiced (1:04)
Work Order Detail Report (0:50)
Work Order Profit Report (6:29)
Service Reports
Service Department Widget (0:51)
Understanding Grid Reports in Millennium (8:01)
Wrap Up
Summary
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