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Micro Key's Millennium Monitoring 101
Introduction to Millennium Monitoring
Welcome
Syllabus
Data Conversion Explainer (Migration) (2:33)
Data Conversion Review Reports
Maintenance & Set-Up
Account Types (5:58)
Phone Formatting (5:29)
Communicator Format (13:24)
Town Codes (Municipality Contacts) (14:29)
Subscriber Information Forms (8:26)
Dealers (7:11)
Panel Connections (3:11)
Alarm Groups (4:10)
Security Companies (2:50)
Action Plans (27:03)
Alarm Conditions / Alarm Codes (5:35)
Contract Types (2:29)
CSID Generator (3:13)
Holidays (2:39)
Operator Skills (3:12)
Quick Notes (1:45)
Receiver Groups (2:06)
Verification Responses (6:26)
Virtual Phone Lines (2:28)
Condition Code Resolution (2:46)
Create Mass Accounts (4:05)
Resolution Codes (3:37)
Alarm Group Maintenance (1:42)
Non Restored Account Maintenance (1:41)
Panel Connection Maintenance (2:04)
Employee Security Central Station Tab (9:51)
Data Entry
Monitoring Data Entry Field Definition Guide
Monitoring Address and Phone Information (6:22)
Monitoring Information (17:16)
Panels (13:56)
Floor Plans (1:57)
Areas with Redirect and Trouble Shooting Open and Close (6:36)
Typical CSID Zone Usage with Zone Redirect and How to Use an Override (22:05)
People to Call (5:15)
Condition Calls and Call Order (8:53)
Creating and Managing Events (13:25)
Subscriber and Dealer Temp Notes (4:04)
Directions (1:35)
Restorals and Cancels (6:43)
Monitoring Related Actions
Alarm History Look-Up (4:40)
False Alarm Dispatch Tracking (4:15)
False Alarm Account Maintenance (2:46)
Pass Code Search (1:39)
Generate Passcodes (2:05)
Manual Signals (2:24)
Dealer Technicians (2:44)
Brief Course Evaluation
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